Interesting...
Unable to restore the a new [OMEssentials] database using the [ITAssist] backup file.
During upgrade it creates an ITAssist backup file and restores it to a new OMEssentials
then it upgrades the copy. This part if failing.
1.1 probably won't behave any better in this case.
Two options:
1. Call and open a ticket. Then the sppt team can have access to the DB and see what is up.
2. If you are the adventurous type, log into SQL Mgt Studio (or the free one that is available for SQL Express) and type in the command below. That will give us more info on what went wrong.
Will likely still need a ticket (800-945-3355).
Other idea is to upgrade to SQL 2012 and then try OME 1.1 install. But I'm not sure if you are at that point yet.
Thanks,
Rob
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This is the command we call during upgrade:
RESTORE DATABASE OMEssentials FROM DISK = N'c:\Program Files (x86)\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\DATA\ITAssist 02-46-05.24 PM.bak' WITH FILE = 1, MOVE N'ITAssist' TO N'c:\Program Files (x86)\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\DATA\OMEssentials.MDF', MOVE N'ITAssist_Log' TO N'c:\Program Files (x86)\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\DATA\OMEssentials_1.LDF', NOUNLOAD, STATS = 10
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