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Inventory Collector Agent not installing

I am doing a rather large deployment of OMSA to various Dell servers (2950, R510, R720, etc) with both Windows Server 2008 and 2003 (so both OMSA 7.1 and 7.2)We have seen a small number of instances...

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OME not showing hardware failures or sending alerts

I have OME 1.1.1 setup and sent a successful test email. I have configured all of my Dell servers SNMP service to send traps to OME. I can see the servers in OME. It does show when they go up and down...

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Re: OME not showing hardware failures or sending alerts

Hi and thanks for the question.You said you are sure your server is configured to send SNMP traps to OME.  So that's a start.You said the SNMP alert is _not_ showing up in the OME alert console.You can...

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Re: OME not showing hardware failures or sending alerts

Hey, thanks for the reply. When i click on the server in OME, then the alerts tab, I have no alerts other than when the server goes up or down. There is no firewall between the server and the OME...

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Re: OME not showing hardware failures or sending alerts

I also have OpenMange Network Manager on the same server. Could that interfere?

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Re: OME not showing hardware failures or sending alerts

Yeah, the TS tool should already be on your OME desktop.Or wireshark can be downloaded and installed.  You just want to confirm the SNMP traffic is ok outside of OME.thxRob

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Re: OME not showing hardware failures or sending alerts

Ha, yeah, for sure...that is it.  OMNM uses SNMP.  So they need to be on a separate VM or box.  You might be able to disable SNMP for OMNM, but I'm not sure about that.Rob

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Re: OME not showing hardware failures or sending alerts

For testing purposes, I shut down OME and OMNM. I have just the Dell Troubleshooting tool running. I'm using the listener tester and when I restart the SNMP service on one of my other servers, I should...

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Re: OME not showing hardware failures or sending alerts

Good idea for troubleshooting.But I'm not sure a SNMP restart will send a trap.1. Point the TS tool and run the SNMP at one of the boxes running OMSA.  Be sure the result set includes the version of...

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Re: OME and Windows Server version compatibility

Is SSL checked or unchecked on your SMTP prefs?ThxRob

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Re: OME not showing hardware failures or sending alerts

Setup one was good. I had done that earlier. Step two no trap. I messed with the temp sensor and got it to show warning. No trap. What about the probing?

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Re: OME not showing hardware failures or sending alerts

I did some more troubleshooting. I killed all of the OME and OMNM services. Then I followed this MS post - blogs.technet.com/.../snmp-traps-in-windows-server.aspxStill nothing. I tried it on a...

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Re: Updating via iDRAC failed

Hi,Could you answer a few questions for me about the update requirements via iDRAC?- Does the OME server also have to be at least iDRAC6?- What ports are necessary to be open between the OME server and...

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Re: OME and Windows Server version compatibility

Have tried both SSL checked and unchecked, and with user credentials and without.

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Re: OME and Windows Server version compatibility

Hey, I got an email. I checked the User Credential block, but left the user name and password blank. Humm

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Re: Inventory Collector Agent not installing

Are you trying to deploy OMSA from OME ?Do you see the issue even if OMSA is deployed manually on a single end node ? Does it happen on all the end nodes or only few systems ?Thanks,Raj Shresta

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Re: OME not showing hardware failures or sending alerts

UDP 161 is used by SNMP service and UDP 162 is for SNMPTrap service.If I recall, for receiving traps, OME and OMNM cannot co-exist on the same system. One of them will subscribe to SNMPTrap service or...

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Re: Inventory Collector Agent not installing

All the installs are manual on the node from the current bits off dell site.   as noted originally only happens for a small number. About 10 so far out of 300. It is fixed by simply rerunning install...

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Re: Updating via iDRAC failed

OME server does NOT need to have iDRAC 6. All the commands/file transfer happens between OME package server and iDRAC at the end node.Following ports need to be opened on OME server to perform system...

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Re: Openmanage Essentials with iDRAC7 - some servers don't inventory but some do

Some troubleshooting tips...Reset iDRAC from iDRAC console and reboot the machine once.Delete the device in the OME device treeRe-discover and re-inventory the system.Let us know if the inventory info...

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