Ok, Thanks again for the information! I ended up calling back into Dell's support, the guy I worked with today ended up escalating the issue and the engineer he got for us went into the DB and removed 1 entire entry from the DB, the entire row, I didn't get a real good explanation he just said something about that entry didn't get moved over properly or something. And then he said that this issue would be fixed in the next upgrade path.
Looks like were back in business, Phew!!!
Anyway, I certainly appreciate your responses, Have a great day!!
Mike