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Re: OPENMANAGE ESSENTIALS Unknown Device Type

Ok, so this really has me curious.  99 out of a 100 it is going to be that the OMSA service has failed on the managed node and is not running....OR, the user has typed in the SNMP community string with...

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Re: Minimum Firmware Levels

We have a mix of 11g/12g servers.  11g servers running 3.00~ of the firmware do not report correctly (either under an incorrect chassis or not all information is pulled).  It seems like the only...

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Re: Minimum Firmware Levels

Right.  So I'll be sure the support matrix gets updated on the next release with the new minimum levels.The whitepaper above mentions (12G) that you have to update to 1.31.30 to see the available...

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Re: Minimum Firmware Levels

We have a combination of both.  The blades have weird issues if they aren't running at least 3.3.  For example, a couple of the blades show up under a chassis that doesn't exist, but all 3.3 or higher...

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Re: continuous alerts?

Thanks Rob, I was afraid it would only send out the 1 notification... I just setup a hacky solution using the application launch by creating a file on the system (on an alert) and having a scheduled...

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Re: "Unknown" Health Status: Determining Reasons ???

Discovery just has SNMP configured.The managed node is working correctly and the service is ok.

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cannot delete devices

I have 4 devices (servers) that I cannot delete from my lists.  For some reason each device is appearing twice in my lists.  I have right-clicked on the servers and clicked on Delete about 30 times, I...

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Re: cannot delete devices

Hi Mikey,Ok, just to confirm....did you delete the ip from the discovery range on the discovery portal page as well?Otherwise, it might just come back at the next discovery cycle.Let me know and we can...

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Re: "Unknown" Health Status: Determining Reasons ???

Hmmmm, ok. It looks like I'm not going to be able to sort it out in the forum here.  We'll need to get you to open a ticket so we can collect more info (800-945-3355).BTW, the fact that OMSA console is...

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Managing NX3100 with OMSA and OME

Hi, can my customer use OME to manage an NX3100 with the OMSA managed Node agent installed?What he is looking for is a way to trap alerts into OME for hard-drive failures.  It would be great if he...

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Re: Managing NX3100 with OMSA and OME

Yes. NX3100 is officially supported by both OMSA and OME. The EqualLogic or EMC arrays connected externally to the PowerVault device may show up separately under "Storage Devices".  Since it is a 2U...

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Re: Minimum Firmware Levels

11G servers is bit of a problem.  Each iDRAC firmware revision has its own dependencies and limitations. I would say 3.30 should work just fine. Make sure to enable CSIOR (Collect System Inventory on...

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Re: "Unknown" Health Status: Determining Reasons ???

For reference sake, when calling in to open a support ticket on something like this (OME), as it (OME) doesn't have a service tag, should I submit using the service tag of the server in question, even...

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Re: "Unknown" Health Status: Determining Reasons ???

Yep.  That should do it...Good luck and keep us posted.

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Incorrect Package

I'm attempting to push out a DRAC update for a M710HD to go from 3.21 to 3.50.  Reviewing the system update logs, it's copying the package "ESM_Firmware_C1GG0_WN32_3.50_A00.EXE" which is the Windows...

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servers disappear from the list of non-compliant servers

Hello together!More and more servers disappear from the list of non-compliant servers.In the diagram on summary of Server Update I see 27 servers compliant and 56 serversnon-compliant. The sum of 83...

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Re: Managing NX3100 with OMSA and OME

Thanks Raj.  Really appreciate the quick response. :)

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Re: System Down Alert

Was this patch handed to Dell Support?

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Re: False Alerts From Healthy Servers

Hey Rob,I called Dell and they want a service tag to be able to assist me.  OME is running on a VM and I don't manage the actual hardware that it's running on.Do I, in fact, need an ST to get...

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Re: False Alerts From Healthy Servers

Hi Jason,If you can just give them a ST from a system that is managed by OME (one with prosupport if possible), you should be good to go.  The ST is on the inventory page when you click on the server...

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