Re: OME - Suggestion
Do not understand that last comment.Are you saying that you are using Firefox for Windows to run OME and it won't support right click on the report grid?Can you try to run OME in IE and see if the...
View ArticleRe: OME - Suggestion
When clicking export on a Mac there is no type option drop down in the Save As finder window as there is in windows explorer Save As window. This is a discrepancy in how the two OSs handle file saves...
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OME Crash error
I am seeing OME crash every 3 or 4 days with the following error in the GUIAny ideas what could be causing this?
View ArticleRe: OME - Suggestion
Oh, Mac....ha...ok. No wonder I was missing your point. Right, so obviously not a supported client for us. But I expect it works somewhat as SL is supported (some version anyway).Ok, well glad the...
View ArticleRe: OME Crash error
When this error message appears, are OME services (DSM Essentials Network Monitor, DSM Essentials Task Manager, DSM Essentials DA Service, DSM Essentials Host Service) up and running ?Did the OME...
View ArticleRe: OME Crash error
Yes services restarted.Here is what is in logs:Severity Start Time Source DescriptionGeneral Information 4/29/13 11:14:29 AM -07:00 DataCache.LoadRelationsForEventFilterTables() BeginGeneral...
View ArticleRe: OME Crash error
We may need a copy of the database to debug/root cause this issue and come up with a potential fix. Please call Dell tech support (800-945-3355) so that they can get a copy of the DB.Thanks,Raj Shresta
View ArticleRe: OMCI 8.1.1 & Dual Monitors
We are working about this issue and shall keep posted for updates.
View ArticleRe: Inaccurate Warranty Information OME Report
Hi Ian,Could you please check if "http://proxy:80" in the Troubleshooting Tool "Proxy Server" field works for you and fetch the Warranty information for the given Service-Tag.I assume your OME...
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Re: Inaccurate Warranty Information OME Report
Yes, my OME server is connected to the internet. Did I miss something in the setup that requires me to have a Proxy server in my environment ?I do not have one. and entering the line in the...
View ArticleRe: Inaccurate Warranty Information OME Report
Hi Ian,You don't have to have a proxy in your environment.I'll check on the TS tool, perhaps that test needs a proxy to run. If so, we'll fix it to allow for proxy and non-proxy.But I think I need...
View ArticleOptional Fix for False System is up/down alerts in OME 1.1 / 1.1.1
OME Team,We are posting an optional patch today for OME 1.1/1.1.1 to resolve an issue related to false "System is up/down" alerts getting logged. This applies to users of OME 1.1/1.1.1 only. Please...
View ArticleNetwork discovery and Inventory
We have been adding in servers to Open manage essentials on an adhoc basis. Sometimes in single server at a time or sometimes in IP ranges. As a reult the listing of "Discovery ranges" looks a mess....
View ArticleRe: Health status unknown for all devices
Hi Raj,This is the output:SendCmd_OUTPUT ResultCode = 0 ReturnValue = <MainSystemChassis ons="Root/MainSystemChassis" instance="0" creatoralias="dsm_sa_datamgr32" creatordisplay="Systems...
View ArticleRe: Network discovery and Inventory
Hi Willis,Have you looked at creating Discovery "Groups"? This might be a cleaner way to organize your ranges. If it looks useful, I suppose you could "Disable" your current ranges, then create the...
View ArticleRe: Health status unknown for all devices
When the device went back to unknown, run the above command and check if it returns data. If you get access denied again, the WSMAN demon on ESXi host is crashing. There was another thread on this...
View ArticleRe: "Unknown" Health Status: Determining Reasons ???
Update: Still having the same problem. Open ticket with Dell Tech support, and still no resolution. I can "temporarily" get the systems to respond by doing a manual "refresh inventory" and "refresh...
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